New Clients at Creekside Animal Hospital
Care You Can Trust, From the Moment You Walk Through Our Doors
At Creekside Animal Hospital, you can expect high-quality, comprehensive medical care for your pet in a warm and welcoming environment. We believe in nurturing the human–pet bond and fostering a harmonious relationship between people and their pets. When you visit our West Lafayette hospital, you can expect to be greeted by a courteous receptionist, welcomed into clean exam rooms, and cared for by friendly doctors and compassionate technicians. We truly appreciate the role we play in supporting your pet’s health and well-being. If you have any questions about how we can care for your pet, please contact us at (765) 742-0140.
What to Expect During an Office Visit
Our mission at Creekside Animal Hospital is to exceed expectations by providing excellent medical and surgical care for every patient entrusted to us. From the moment you arrive, one of our courteous receptionists will welcome you and confirm the reason for your visit. Your pet will be weighed at check-in. Larger patients are typically weighed in the lobby before being escorted to an exam room, while smaller patients may be weighed in the treatment area once they are settled in the exam room. One of our knowledgeable assistants will take a brief medical history, document any concerns, and share that information with the veterinarian. The doctor and assistant will then return together to complete the examination, administer any necessary vaccines or preventions, and address your questions. After the exam, we will gather any prescribed medications, preventive products, or educational materials your pet needs. A team member will review everything with you before you leave. Our goal is to keep you actively involved in your pet’s care and to provide the education and support you need to help your pet live a long, healthy life. If you are new to our practice, we ask that you arrive 10 minutes prior to your scheduled appointment. Please bring any previous medical and vaccination records with you, or forward them to creeksideah@gmail.com before your visit.
What to Expect for a Surgery Appointment
For surgery appointments, we ask that patients arrive at our West Lafayette hospital at 7:30 a.m. for drop-off. One of our experienced registered veterinary technicians or senior assistants will review brief paperwork with you, obtain an emergency contact number, and answer any questions before you head out for the day. Most procedures are completed by early afternoon. Once your pet is in recovery, you will receive an update, discharge instructions, and a scheduled pick-up time. When you return to pick up your pet, a staff member will bring them to you in the lobby and review post-operative care instructions. We will make sure you feel confident and prepared before heading home, and we are always available to answer any additional questions that arise.